This page answers some common questions about our timber management, wood procurement, and log accounting software. If you are a timber investment management organization, a forestry company, a pulp and paper mill or a lumber mill, please feel free to CONTACT US if your question is not answered here.
Q: What databases can LIMS run on?
LIMS runs on either Oracle or Microsoft SQL Server, proven and popular database solutions for business.
Q: Can LIMS run under Citrix or Microsoft Terminal Server?
Yes. We have tested LIMS with both of the above products, and indeed we have clients who are using the “thin client” approach in production.
Q: Do LIMS and WeighWiz run on a single PC?
Yes, or they can run on separate PCs.
Q: How large are LIMS and WeighWiz in terms of program size?
The program sizes of LIMS and WeighWiz depend on the client’s functional specifications. Typically LIMS and WeighWiz occupy under 20 megabytes (excluding databases) of hard disk space.
Q: Do LIMS and WeighWiz work for Macintosh/Apple computers?
Yes, but it will need some configurations. Please contact us
if you are interested in using LIMS on Macintosh/Apple computers.
Q: What are LIMS system requirements?
LIMS uses Microsoft SQL server or Oracle databases to store and retrieve data. The high reliability of these databases, their abilities to handle huge amounts of data, their powerful features with respect to data integrity, security and portability have made them the best choice for many applications.
- Database: Microsoft SQL Server Standard Edition(Version 2008 R2/2012/2014) or Oracle Standard Edition One (Version 10g/11g/12c)
- Operating System: Windows 2008 R2 or later / Linux / Unix variations supported by Oracle
- Hard Drive Capacity: 10GB per site per year recommended
- Architecture: 32 bit and 64 bit compatible
- Supports: Virtualization and terminal services
To read more information visit our LIMS System Requirements page.
Q: What is the Return On Investment for LIMS and WeighWiz?
3LOG’s software helps wood product companies maximize efficiency and effectiveness in their day-to-day operations and cost management. It provides the best solutions for quickly responding to business challenges, making better operating decisions, and controlling operational and administrative costs. Woodland operators and log processors benefits from our software’s complete functionality, which fully integrates everything from procurement through to track management, contract management, and accounting. Therefore, our products utilize powerful tools that will maximize your resources and make the most out of the money you spend.
3LOG Systems’ Research & Development team is always on the leading edge of today’s Forestry and Information Technology Industries. We keep upgrading our products to your changing needs.
Q: How much do LIMS and WeighWiz cost?
The price of the system is based on the number of locations, number of users, business requirements and amount of the system functionality that will be utilized. Through a brief discovery phase we can define your needs and provide a price range.
Q: Can LIMS be deployed in cloud?
Yes. There are a variety of options dealing with cloud. Please contact us
to discuss how you want to operate and we can outline a solution to help meet your business needs.
Q: How many installations of LIMS are there?
LIMS has been successfully implemented in diverse clients as small as a single mill and as large as multi-mill operations with multiple staging yards across North America. The scalable architecture of LIMS permits its use in different sizes: large, medium, and small operations. LIMS is a premier software product that has been installed at more than 500 sites in Canada and the U.S. in the past few years.
You can visit our clients page to see a list of satisfied companies using our LIMS Systems.
Q: How can LIMS be integrated?
LIMS database and file structure are specifically designed to allow easy interfacing to other programs, whether they are on the same or different computer system.
LIMS has the capability to integrate with Geographic Information Systems (GIS) and Global Positioning System (GPS). It also integrates with other weigh scale systems, 3LOG’s WeighWiz, and a number of financial systems such as SAP, Microsoft Dynamics, Sage, Oracle, J.D. Edwards, ACCPAC, Markam, Sun Systems, Walker, etc.
Q: Who are the end-users of LIMS and WeighWiz? How is information security managed?
The end-users can be woodlands managers, woodlands controllers, accountants, contractors, etc. The system is designed so that information is available only to those who needed it. Division Controllers or Managers can decide which individuals have access to which contracts and reports. Multiple security levels that allow data integrity and accuracy are maintained.
Q: Can I weigh trucks when my network is down?
Yes. WeighWiz can continue to operate if it loses its network connection, and then upload all the data recorded during the downtime when the network connection is re-established.
Q: Can 3LOG systems be accessed using smartphones?
Yes. The LIMSMobile
, and ScaleWiz mobile apps allow iPhones and Android smartphones to access and manipulate LIMS data. LIMS business users, scalers, and loaders can use the applications when out of the office, improving your business workflow.
Q: How often do you upgrade LIMS?
LIMS releases major batch updates annually to help increase performance and add new features.
Q: Can I enable my suppliers to view their information on-line?
You can set up your security to allow your suppliers to access the server your LIMS Service is running on. Alternatively, you can generate reports as data files or HTML files and store them on your network, or email them to your suppliers.
Q: What customer support programs and options do you offer?
The Maintenance and Support Agreement
is a critical component of our business. Changes occur rapidly in technology. As supported software vendors update their operating systems and databases, 3LOG upgrades its systems to leverage the new functionality provided.
3LOG is continually investigating new ways to make our systems more powerful. 3LOG’s support team can be contacted using the telephone, e-mail, fax, or SupportMe.
By participating in the Maintenance and Support Agreement your systems are always up to date at a fixed annual or monthly cost that’s easy to budget for.
Q: What training courses are available to support your products?
Based on our implementation methodology, we will do a 3-day on-site training for the key users of the system within days of project start-up. We prefer to have this training on a central location for all users. In a typical case, in addition to the on-site training program for general users, we also provide additional training for system administration and core personnel.
We always implement our system as a turnkey solution and are very flexible on the location and class size for the training.
Q: What documents are included with LIMS?
LIMS comes with a reference manual, concepts manual, quick setup manual, weigh scale manual and a weigh scale quick tour.